Frequently Asked Questions (FAQs)
Every shop has answers to frequently asked questions – ours just happen to include why we named the place after a cat.
From shipping to custom designs, you’ll find the straightforward stuff here. No runarounds, just answers.
What is Evil B Creative?
Evil B Creative is an artist-owned small business based in Hamilton, Ontario, Canada. It was founded and is operated by artist and writer Daniella Girgenti, who creates every design by hand.
Every piece is intentional – crafted to carry meaning. No trends, no noise. Just thoughtful, artful work you can wear, gift, and use.
All products are produced on demand through a trusted third-party printing partner (Printful) to reduce waste and overproduction. This ensures high-quality printing, efficient delivery, and minimal environmental impact.
For questions or custom requests, reach out any time at hello@evilbcreative.ca.
Why is it called Evil B Creative?
It’s a nod to a cat called Beatrice – sharp, sassy, impossible to ignore. The kind of presence that lingers. She had a point of view. So do we.
How can I support or collaborate with Evil B Creative?
Got an idea, a project, or a business opportunity you wanna talk about? Reach out – creativity loves collaboration. And if you simply share, recommend, or comment, that makes a difference too.
How long will it take to receive my order?
Most orders arrive within 10 days. Some specialty items (like silky tops) may take up to 20 days. Because everything is made to order, times can vary – but we’ll always keep you updated with tracking.
Do you offer custom designs or illustrations?
Yes. Whether you’re dreaming of a one-off doodle or a collaboration, we’d love to hear about it.
What’s your return policy?
If it’s not right, we make it right.
Contact us within 14 days of receiving your order. Items must be unworn and unwashed. From there, we’ll work it out – refund, replacement, or something in between. You should love what you ordered as much as we loved making it.
How do I care for my products?
Care instructions come on the tag of every item. In general, to keep the art in its best form:
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Wash inside out, in cold water
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Air dry when possible
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Treat it well and it’ll last longer
Where do you ship?
Right now, we ship within North America. We’re working on expanding – stay tuned.
Can I track my order?
Of course. You’ll receive a tracking number as soon as your order ships. No guessing games.